Privacy Policy

At VORTYX, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect certain information including:

Your name
Email address
Shipping and billing address
Phone number
Payment details
Order history
Device and browsing information

This information is collected when you place an order, contact us, or interact with our website.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Provide customer support
Improve our website and services
Send order updates and notifications
Prevent fraud and ensure secure transactions
Send promotional emails (only if you opt in)

3. Payment Security

All payments are processed through secure third-party payment providers. We do not store your full payment information on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

Remember your preferences
Analyze website traffic
Improve website performance

You can disable cookies in your browser settings if you prefer.

5. Third-Party Services

We may use third-party tools such as:

Payment processors
Shipping providers
Analytics tools

These services only receive the information necessary to perform their function.

6. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction of incorrect information
Request deletion of your data

To make such requests, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through our website contact page.